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All the products sold and delivered to the customer shall be subjected to the below terms and conditions of the policy.
To initiate a return, we kindly request you to contact our dedicated customer support team at eshop@nalli.com within 7 days of receiving the product. When reaching out to us, please provide your order number, a detailed explanation of the issue, along with clear photographs and an unboxing video. Our expert team is ready to assist you and will guide you through the entire process. For more information visit refund policies of our Payment Partners : Razorpay - https://razorpay.com/docs/payments/refunds/ Stripe - https://stripe.com/docs/refunds
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